Everything You Need to Know
What is this product made of?
Materials vary by product and design. Please refer to the details provided for the item and variant you select.
For jewelry, metal and coating information is specific to each item. Contact team@parvotsav.com before ordering if you need confirmation of a particular material.
Size & Fit
Size, dimensions and weight vary by product and variant. Check the details provided for your selected item before ordering.
If a measurement or fit detail you need is not listed, email team@parvotsav.com so we can help you choose.
Shipping & Delivery
Do you offer free shipping?
Free standard shipping on U.S. orders over $30.
How long is processing?
Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
How long does delivery take?
Delivery is typically estimated at 3–7 business days after shipment. Processing time is separate, and delivery estimates are not guaranteed.
See our Shipping Policy for details. Available shipping options and charges are shown at checkout.
Returns & Refunds
Can I return my order?
Yes. You may request a return within 7 days of receiving your order, provided the item meets our return eligibility requirements.
Do you offer refunds?
Yes. Refund requests made within 7 days of delivery are eligible for review under our Refund Policy. Once your returned item is received and approved after inspection, your refund will be issued to your original payment method.
What if my order arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos. We'll review your claim promptly and arrange a replacement or refund where applicable.
Customer Support
For product questions, order updates or after-purchase assistance, email team@parvotsav.com or visit our Contact Us page.
WhatsApp: +1 331-335-1320